What happens when my road is closed or there are no pick-ups due to weather conditions?
Under our tariff from the Washington State Department of Utilities and Transportation, pick ups may be missed due to weather or road conditions. If the accumulated material (solid waste or recyclables) is collected on the next scheduled or available pick up date, the company is not obligated to extend credit for the missed pick up. Customers will not be charged for overfilled containers or for additional material in bags placed next to the normal container provided the extra does not exceed a reasonable amount due to the missed pickup.
At Mason County Garbage our office will remain closed for the foreseeable future. We can still be reached by phone at 360-426-8729 or toll free at 877-722-0223.
We provide an essential service within our communities and strive to meet our customer commitments.
We make it easy to pay your Mason County Garbage and Recycling bill online with your American Express, MasterCard and Visa. To pay your bill, visit our Online Bill Pay page now.
Contact us to learn about solid waste, recycling, and storage solutions:
Address
Mason County Garbage & Recycling PO Box 787 81 Wilburs Way Shelton, WA 98584
Hours: Monday-Friday 8:00am to 5:00pm Note: No recycling or waste is accepted at the above address.
LOCALLY RUN & MANAGED
Mason County Garbage began operations in the early 1950’s. Through several private owners, the company has expanded over the years to provide residential, commercial and drop box services throughout Mason County, WA and the City of Shelton.
In 2001, Mason County Garbage was purchased by Waste Connections, a national leader in residential, construction and commercial waste removal services. As the Waste Connections family has grown, so has Mason County Garbage & Recycling’s ability to take advantage of increasing resources related to safety, route optimization, customer service, employee benefits and environmental responsibility.
Mason County Garbage & Recycling strives to be the premier waste and recycling company in Mason County, Washington by working to meet these core operating values:
Safety for our employees, our customers, and the public.
Integrity by keeping our promises to customers, employees, and stockholders.
Customer Service that ensures satisfaction and the best possible results across the board.
Employee Satisfaction via a growth culture that encourages each employee to realize his or her potential.
To set up services or to get a question answered, call us Monday-Friday 8AM to 5PM.
