What happens when my road is closed or there are no pick-ups due to weather conditions?

Under our tariff from the Washington State Department of Utilities and Transportation, pick ups may be missed due to weather or road conditions. If the accumulated material (solid waste or recyclables) is collected on the next scheduled or available pick up date, the company is not obligated to extend credit for the missed pick up.  Customers will not be charged for overfilled containers or for additional material in bags placed next to the normal container provided the extra does not exceed a reasonable amount due to the missed pickup.

At Mason County Garbage our office will remain closed for the foreseeable future. We can still be reached by phone at 360-426-8729 or toll free at 877-722-0223.

We provide an essential service within our communities and strive to meet our customer commitments.

Thanksgiving Day- In observance of the Thanksgiving holiday November 28th and 29th, our office will be closed. Our trucks will be on their normal Thursday and Friday routes. Please have your carts out for service by 6am.

Posts for 2024

Office Walk-In Traffic Temporarily Closed

 – By

Out of an abundance of caution for our employees and community, our front office is closed to all walk-in traffic until future notice.    

If you need to make a payment, you may use one of the following options:

  • Mail payment to: PO Box 7428, Pasadena, CA 91109-7428
  • Call in your payment a credit or debit card to 360-426-8729
  • To pay via our 24 hour automated payment line via credit or debit card to 1-800-457-1379 
  • Click here to pay online.

We apologize for any inconvenience this may cause. Thank you for understanding.

Mason County Garbage


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Mason County Garbage and Recycling has been a proud member of the greater Shelton, WA community since the 1950’s.

We are also proud to be a member of the Waste Connections waste management and recycling family, an energy-conscious, reliable and cost-effective waste disposal company that boasts the consistency and structure of a major nationwide waste management company all while providing the heart and soul of a local community based operation.

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