What happens when my road is closed or there are no pick-ups due to weather conditions?

Under our tariff from the Washington State Department of Utilities and Transportation, pick ups may be missed due to weather or road conditions. If the accumulated material (solid waste or recyclables) is collected on the next scheduled or available pick up date, the company is not obligated to extend credit for the missed pick up.  Customers will not be charged for overfilled containers or for additional material in bags placed next to the normal container provided the extra does not exceed a reasonable amount due to the missed pickup.

At Mason County Garbage our office will remain closed for the foreseeable future. We can still be reached by phone at 360-426-8729 or toll free at 877-722-0223.

We provide an essential service within our communities and strive to meet our customer commitments.

Thanksgiving Day- In observance of the Thanksgiving holiday November 28th and 29th, our office will be closed. Our trucks will be on their normal Thursday and Friday routes. Please have your carts out for service by 6am.

Pay Bill

At Mason County Garbage & Recycling, we strive to make it easy to pay your bill online, by phone or by mail. And now we offer two ways to securely pay your bill online. You can Make a One Time Payment -- no registration required for a quick, simple, one-time payment. Or you can Login to enjoy the convenience of saved account information to manage account details and automatic payments.

Online

Make A Payment Login

Phone

800-457-1379

Mail

Mason County Garbage & Recycling
81 E Wilburs Way,
Shelton, WA 98584

Online Bill Pay - Login

Mason County Garbage & Recycling offers Online Bill Pay saving you time for more important things.

With an automatic payment plan, the monthly bill is recurrently charged to your credit card or debited from your checking account on a pre-set date every month without you having to do a thing. Not only can you have your bills delivered electronically, you can pay them online without paying a penny for stamps or envelopes. This service is FREE to our valuable customers.

Here are just a few of the advantages of Online Bill Pay:

Enroll

To speed your enrollment, have your paper bill, banking information, and an email address available.

Choose Register Now

Enrollment takes just a few minutes. Once enrolled, you can start making payments as soon as you have a bill due.

NOTE: If you have a new account, you must receive your first bill in the mail before you can create an online account. Once enrolled, you will be able to view a summary of your recent bills and pay any that are outstanding.

If you decide ePayments aren't right for you, simply choose Delete under the Accounts tab on the Blue Menu bar. You can, also turn off any email notifications by unchecking the boxes under the Notifications tab.

Here at Mason County Garbage, we strive to understand your needs to help you plan for the future. We want to provide our clients with the most professional and forward-thinking solutions and build long-term partnerships with each and every customer.

For more information about Online Bill Pay or any of our services, please submit your questions to us.

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